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Creative Travel & Event Management ~ Privacy Policy

(for the purposes of the Data Protection Act 1998 and ABTA Code of Conduct 2000)

For the purposes of the Data Protection Act 1998, we Creative Travel and Event Management act as a data controller. In order to process your booking, we need to collect certain personal details from you. These details will include, where applicable, the names, address and age of group members, credit/debit card or other payment details and special requirements such as those relating to any disability or medical condition which may affect the chosen arrangements and any dietary restrictions. We assume that you have any necessary permission from your group members to pass on their personal details.

We need to pass on your group’s personal details to certain companies and organisations so that appropriate arrangements can be provided (for example your airline, hotel and other suppliers). Such companies and organisations may be outside the European Union if your tour destination is outside these countries or involves suppliers outside of these countries.

We would also like to store and use your personal details for future marketing purposes (for example, sending you a brochure or details of a promotion).

If you do not want us to do any or all of these things, please let us know as soon as possible. We are entitled to assume you and the rest of your group members do not object to our doing any of the things mentioned in this statement unless you tell us otherwise in writing.

Except where expressly permitted by the Data Protection Act, we will only deal with the personal details you give us as set out above unless you agree otherwise. We have appropriate security measures in place to protect this information.

You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We promise to respond to your request within 40 days of receiving your written request. In certain limited circumstances we are entitled to refuse your reques


Cookie Policy

According to EU law we are required to inform you about any cookies we may have transferred to your computer. A cookie is a small piece of information sent from this website to your browser for storage on your computer.

When someone visits this website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the website. We collect this information in a way that does not identify anyone and we do not make any attempt to find out your identity. We will not associate any data gathered from this website with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

What cookies do we use?

The software that runs this website may transfer a temporary cookie so that it can keep track of what it’s doing. As it’s temporary it may be deleted when you leave here.

So that we can measure the popularity of pages, where people come from and other general statistics, we use a company called StatCounter. StatCounter uses cookies to track new and repeat visitors but does not have any detail on who you are.

Use of cookies

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

Cookie Name Description
ctem.co.uk These are simple cookies used by our website to identify your unique session on the website. Typically used to maintain the integrity of your session while transacting information with a website.
JPaneSliders Functionality Based – These cookies offer the website visitor a more “personal” experience by controling the menus, animations and font sizes for better viewing. These cookies will change the way a website looks and/or behaves. These cookies are NOT used for targeted advertising purposes.
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Cookie Control: When you click "I'm happy with this..." on the Cookie Control user interface, a cookie is set in order to remember your preference.
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We use StatCounter to monitor traffic levels, search queries and visits to this website.

StatCounter stores IP address anonamously on its servers and does not associate your IP address with any personally identifiable information.

These cookies enable StatCounter to determine whether you are a returning visitor to the site, and to track the pages that you visit during your session.

Your Privacy

Cookies used on this site do not contain any personal information.

Any information collected is anonymous and generalised.

This site will not sell any e-mail addresses and names to any third party.

Any e-mail addresses/names left in comments or mentioned in e-mails sent to us will be kept private and not sold to anyone.

Your privacy is respected at all times.

Cookie Removal

If you wish to know how to remove cookies then please visit www.aboutcookies.org where you can find out more information.

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